🧵 Orders & Customization

Q: Can I order just one item?
A: Yes! Our No Minimums option means you can order a single piece or as many as you like — great for gifts, small projects, or sample runs.

Q: How do I place a custom order?
A: Simply select your product, upload your logo or artwork, and add it to your cart. You can also use Live Chat for help designing or uploading your file.

Q: Can you print my own logo or design?
A: Absolutely. We specialize in custom printing — apparel, drinkware, signage, and more. Upload your design, or let our team fine-tune it for print.

🚚 Production & Shipping

Q: How long does production take?
A: Most custom orders ship within 7-10 business days. Larger or specialty orders may take longer, and we’ll keep you updated every step of the way.

Q: Do you offer rush production?
A: Yes. Rush options are available for select products during checkout — but feel free contact us before checkout to confirm availability.

Q: Do you ship nationwide?
A: Yes! We ship throughout the U.S. — printed and packed with care!

💳 Payments & Policies

Q: What payment methods do you accept?
A: We accept major credit/debit cards and secure online payments directly through our site.

Q: Can I cancel or change my order?
A: Changes or cancellations must be requested within 24 hours of purchase. After that, production may already be in progress.

Q: What is your return policy?
A: Because every order is custom, we CANNOT accept returns.

🧢 Business & Bulk Orders

Q: Do you offer bulk or corporate pricing?
A: Yes. We offer volume discounts and branded merchandise programs for schools, nonprofits, and corporate clients. Request a quote via our Contact Page.

Q: Can you print on-site at events?
A: Yes! Ask about our Live Event Printing service — perfect for trade shows, company activations, and festivals.

💬 Still Need Help?

We’re here to assist you!
📧 Email Us
💬 Live Chat: Available during business hours (Mon-Fri: 10am – 6pm)
✨ Follow us on social: @TheTShirtLady